IT Service Catalog

IT Service Catalog

Our IT service catalog is designed to make it easier for the Del Mar College community to find information and request technical services from a convenient, centralized location.

Accounts and Access services protect Del Mar College’s information resources by managing user identities and access permissions. These services ensure that users can securely and efficiently access the resources they need. Services in this category include:

Collaboration services facilitate teamwork, communication, and service delivery. These services include platforms that enable file sharing, real-time editing, project management, and issue tracking. They help improve productivity and streamline workflows by allowing students, faculty, and staff to work together seamlessly, regardless of their location. Services in this category include:

Communications services provide essential communication tools for businesses. These services include VoIP phone solutions, fax services, and call management features like call queues and auto attendants. They ensure reliable and efficient communication within the organization and with external stakeholders. Services in this category include:

Content Creation services support the creation, editing, and management of multimedia content for educational and administrative purposes. Services in this category include:

Educational Technology services support the educational mission of Del Mar College by providing tools and resources that enhance the classroom experience. These services include a variety of applications and platforms designed to facilitate instruction, assessment, and student engagement. Services in this category include:

Email and Calendar services offer robust email solutions and calendar management tools. These services include email hosting, spam filtering, and calendar synchronization. They help manage communication, schedule meetings, and organize tasks, ensuring that employees stay connected and productive. Services in this category include:

Hardware services provide support for the physical components of computer systems and related devices. These services include installation, routine maintenance, diagnosis, and repair of hardware components. Services in this category include:

Information Security Services protect your organization's data and IT infrastructure from threats. These services include firewall management, intrusion detection, antivirus solutions, and security audits. They help safeguard sensitive information, prevent cyber-attacks, and ensure compliance with security regulations. Services in this category include:

Network and Internet Services ensure reliable and secure connectivity for Del Mar College. These services include network setup, maintenance, and monitoring, as well as internet access management. They help maintain network performance, prevent security breaches, and ensure that employees have consistent access to online resources. Services in this category include:

Servers and Data services manage and maintain your organization's servers and data storage systems. These services include server setup, monitoring, maintenance, data management, and data analysis. They ensure that servers run efficiently, data is securely stored, and resources are optimized for performance. Services in this category include:

Support Services offer technical assistance and troubleshooting for IT-related issues. These services include help desk support, remote assistance, and on-site support. They help resolve technical problems quickly, minimize downtime, and ensure that employees can work without interruptions. Services in this category include:

Website Services encompass the development, maintenance, and optimization of the College's websites. These services include web development, content management, and web hosting. They ensure that your website is user-friendly, up-to-date, and accessible to your audience. Services in this category include:

Page last updated October 8, 2024.