WebDMC Upgrade and Downtime: Nov. 13-20, 2026

WebDMC Upgrade and Downtime: Nov. 13-20, 2026

Ready, set, GO LIVE!

Thanks to the time and hard work contributed by the Del Mar College community, the IT Department is excited to announce the Colleague Saas go-live!

Colleague SaaS will provide students, faculty, and staff with a modern system, a better user experience, and major improvements under-the-hood. See below for important details related to the upcoming go-live schedule.

What does this mean for me?

The Colleague system will be fully offline on November 13, 2026, by 3 p.m. to begin the upgrade process. All Colleague functions will be unavailable during the upgrade. The upgraded system will be back online and available for use by November 20, 2026.

See the table below for specific services that will be unavailable during the upgrade window.

Unavailable Available
  • Colleague UI
  • Colleague Self-Service (WebDMC)
  • Ellucian Experience (MyDMC)
  • Ellucian Insights
  • Ellucian Forms
  • Touchnet
  • Parchment
  • Canvas Integration/Sync
  • Canvas LMS
  • Microsoft Outlook email
  • Microsoft 365 (Word, Excel, etc.)
  • Microsoft Teams
  • Microsoft SharePoint
  • ETrieve
  • Civitas
  • CourseDog
  • DMCJobs
  • Viking Scheduler
  • WebCheckout

When will the changes go into effect?

The new system will be online and available for use on November 20, 2026.

What if I have questions?

Prior to November 13, 2026, questions concerning this process, the schedule, or affected services may be sent to Viking Help Desk. During the upgrade window, DMC IT will designate a specific email mailbox for Colleague inquiries and support.

Page last updated November 3, 2026.

Contact Information

Viking Help Desk
White Library
Rm. 225
(map)

Viking Help Desk Portal
vikinghelpdesk@delmar.edu
(361) 698-2330