Open Teams

DMC Phone User Guide

Microsoft Teams Phone is a cloud-based phone system and replaces traditional PBX systems. Teams Phone offers a comprehensive calling solution that integrates voice and video calls with Teams chat, meetings, and collaboration.

All employees can log into the Microsoft Teams desktop, web, or mobile apps now and make audio or video calls to other DMC employees! Phone extensions are only required for those employees who need to make and receive external calls.

Desk phones can be requested for users who prefer a traditional phone experience.

Features

• Communicate seamlessly across devices and locations so you can answer work calls on campus or while working remotely.
• Basic call control features include making and answering calls, merging calls, transferring calls, accessing voicemail, and more.
• Employees have more control over personal call settings including forwarding, voicemail recordings, call groups, and automatic out of office settings.

Designed For

• Faculty
• Staff

Requirements

• An active DMC account.
• A Microsoft 365 license.
• The Microsoft Teams desktop, web, or mobile app.
• For external calls, a Teams Phone license and phone extension must be assigned to your DMC user account.

Data Security

• It is the account holder's responsibility to protect their account credentials, including usernames, passwords, and any other authentication information.

Get Started

All employees are assigned a Microsoft Teams license, allowing for internal calls and voicemail features.

Employees needing to make and receive external calls should have their supervisor raise a request for a phone extension.

Get Help

• Report an issue

Learn More

• DMC Phone User Guide
• Making calls
• Managing calls
• Get started with Teams desk phones

Related Services

• Call Queues and Auto Attendants
• Fax
• Instant Messaging
• Mobile Phones
• Video Conferencing